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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of shelly gosnell

shelly gosnell

December 19, 2025

5  out of  5
rating by shelly gosnell
"Great people, they work with you and have had the patience of a saint working with me ."
We responded:
"Shelly, thank you for your wonderful feedback! I'm happy to know that our team's patience and support made a positive impact on your experience. If there's anything else we can do for you, just let us know!"
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Christine Dykes

December 18, 2025

5  out of  5
rating by Christine Dykes
"Explained everything and made everything an easy process"
We responded:
"Thank you, Christine! I'm happy to hear that the process was smooth and clear for you. Our team is dedicated to making insurance easy to understand. If you have any more questions or need assistance, feel free to reach out anytime!"
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Vince

December 15, 2025

5  out of  5
rating by Vince
"Zack was a really nice guy helped me everything I needed .really polite and answered calls right away I highly recommend him. Thanks buddy"
We responded:
"Thank you for your review, Vince! I'm glad to hear that Zack provided you with such helpful and prompt service. We appreciate your recommendation and are always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Zayden Tillman

November 11, 2025

5  out of  5
rating by Zayden Tillman
"Zack was amazing. if you need to start up a policy and do it stress free and easy he’s the one to call!"
We responded:
"Hey Zayden! Thanks for sharing this! We’re so happy to know Zack made starting your car and renter’s insurance simple and stress free. He’ll be thrilled to hear he made things easy for you. We really appreciate you choosing our team!"
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Brandon Carter

November 3, 2025

5  out of  5
rating by Brandon Carter
"Zach was knowledgeable, informative and easy to talk to."
We responded:
"Thank you for your review, Brandon! I'm happy to hear that Zach was able to provide you with such a positive experience. We’re always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Jacoby England

October 1, 2025

5  out of  5
rating by Jacoby England
"Just put insurance on my car and couldn’t have asked for better service. She explained everything to me clearly and thoroughly. Very grateful I chose to go with them"
We responded:
"Thank you, Jacoby! I'm happy to hear that you had a positive experience with our service. It's great to know that everything was explained clearly and thoroughly. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Rhonda Ramirez

September 23, 2025

5  out of  5
rating by Rhonda Ramirez
"Zach was awesome and I was happy with the quote on my car insurance and my renters insurance. Thank you very much!!"
We responded:
"Thank you, Rhonda! I'm glad to hear that Zach provided you with a great experience and that you're satisfied with your insurance quotes. We appreciate your feedback and are here to assist with any future needs. Let us know if there's anything else we can do for you!"
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Kerri Derringer

September 22, 2025

5  out of  5
rating by Kerri Derringer
"Great service on phone.very great work!!"
We responded:
"Thank you, Kerri! We're glad you appreciated our phone service. If you need anything else, feel free to reach out!"
Profile photo of Terry Greer

Terry Greer

September 22, 2025

5  out of  5
rating by Terry Greer
"I drove from Jonesborough to use this Agent and his Staff. Zac Fleenor was a great help. The Office Staff is very kind and helpful. They are in a good location. Jason and his Agency are really good Representatives for State Farm."
We responded:
"Thank you, Terry! I'm glad to hear that you had a positive experience with our office. Zac and the rest of the team are dedicated to providing excellent service, and it's great to know their efforts are appreciated. If you ever need anything else, feel free to reach out!"
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Daniel6278

September 11, 2025

5  out of  5
rating by Daniel6278
"I really recommend them. The experience was great and they was really helpful."
We responded:
"Thank you! I'm happy to hear that you had a great experience and found our team helpful. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Bradley Carter

Bradley Carter

September 8, 2025

5  out of  5
rating by Bradley Carter
"Great on friendliness and customer service. I totally recommend this agent. He is very easy to talk to. He explains everything, answered all of my questions and was very patient with me when discussing coverage and prices. Thanks so much..."
We responded:
"Thank you, Bradley! I'm happy to hear that you found our service friendly and helpful. It's great to know that the explanations and patience were appreciated. If you have any more questions or need assistance, feel free to reach out anytime. Thanks for recommending us!"
Profile photo of Linda Renner

Linda Renner

August 29, 2025

5  out of  5
rating by Linda Renner
"Zach was awesome me switch today. He really. Took his time to explain everything to me"
We responded:
"Thank you, Linda! I'm happy to hear that Zach provided you with excellent service and took the time to explain everything thoroughly. We appreciate your feedback and are here to help with any questions you might have in the future. Thanks for choosing us!"
Profile photo of Sunni Dayz

Sunni Dayz

August 28, 2025

5  out of  5
rating by Sunni Dayz
"I’ve been with State Farm since I’ve been old enough to drive!! But there’s only one Jaron! He treats you like family. If you need coverage please give Jaron a call, you’ll be glad you did!!"
We responded:
"Sunni, thank you for your wonderful feedback! I'm happy to hear that we made you feel like family throughout your time with us. We appreciate your confidence and support! If you ever need anything, feel free to reach out."
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Shane Cooter

August 20, 2025

5  out of  5
rating by Shane Cooter
"Zack was very nice and very quick to help me or answer my questions. Very happy with my decision to switch."
We responded:
"Thank you, Shane! I'm glad Zack could assist you promptly and make your transition smooth. We're happy you chose us for your insurance needs. If you have any more questions or need further assistance, feel free to reach out!"
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Denise Harmon

August 15, 2025

5  out of  5
rating by Denise Harmon
"Zach was such a great help! I would recommend him to anyone thank you so much!"
We responded:
"Denise, thank you for your wonderful feedback! I'm happy to hear that Zach was able to assist you so well. We appreciate your recommendation and are always here to support you with any insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Amber Miniard

Amber Miniard

July 1, 2025

5  out of  5
rating by Amber Miniard
"Zach was amazing to work with. Great personality! He was also very thorough and got me exactly what I needed."
We responded:
"Thank you for your review, Amber! I'm happy to hear that Zach provided you with such a positive experience and met your needs. We appreciate your feedback and are always here to assist with any insurance questions or needs you may have. Thanks for choosing us!"
Profile photo of Eric Wilson

Eric Wilson

July 1, 2025

5  out of  5
rating by Eric Wilson
"Very helpful and extremely affordable..State Farm is the way!"
We responded:
"Thank you, Eric! I'm really happy to see your 5-star rating. Your support means a lot to us. If you ever have any questions or need assistance, feel free to reach out. Thanks for choosing us!"
Profile photo of Chelsea H

Chelsea H

June 26, 2025

5  out of  5
rating by Chelsea H
"Zach was absolutely fantastic, he was very thorough and amazing to work with! Please give him a raise. Best customer service possible."
We responded:
"Thank you for your review, Chelsea! I'm happy to hear that Zach provided you with such thorough and amazing service. Your feedback means a lot, and I'll be sure to share your kind words with him. If you need anything else, feel free to reach out!"
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Vante Boozer

June 17, 2025

5  out of  5
rating by Vante Boozer
"Very easy going & very helpful"
We responded:
"Thank you, Vante! I'm happy to hear that you found our service easygoing and helpful. We’re committed to providing a seamless experience for all our customers. Let us know if there's anything else we can assist you with!"
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Robert Ballard

June 13, 2025

5  out of  5
rating by Robert Ballard
"All of the employees here have been really helpful and friendly and on top of that, they make getting a plan set up fast and easy to understand."
We responded:
"Thank you for your review, Robert! I'm happy to hear that our team has been helpful and friendly while making the process smooth and easy for you. We aim to provide clear and efficient service for all your insurance needs. Let us know if there's anything else we can assist you with!"
Profile photo of Kylie Campbell

Kylie Campbell

June 12, 2025

5  out of  5
rating by Kylie Campbell
"Zach was having some technical difficulties today and still went above and beyond. Was very nice, knew exactly what he was talking about, and saved me some money!!!!!! Thank you so much."
We responded:
"Thank you for your review, Kylie! I'm happy to hear that Zach provided excellent service and helped you save money, even with some technical challenges. Your satisfaction is important to us, and we're grateful for your feedback. Let us know if there's anything else we can assist you with!"
Profile photo of Charles Holder

Charles Holder

June 5, 2025

5  out of  5
rating by Charles Holder
"Great customer service. Great rates. I got insurance on 2 vehicles and renters for less than what I was paying just for the vehicles with another company."
We responded:
"Thank you, Charles! I'm happy to hear that you appreciated our customer service and found our rates competitive. It's wonderful that we could help you save on your insurance needs. If you have any questions or need further assistance, feel free to reach out anytime!"
Profile photo of Kathy Snyder

Kathy Snyder

June 3, 2025

5  out of  5
rating by Kathy Snyder
"More coverage for lower rate. Excellent customer service, I would recommend calling them to save money."
We responded:
"Thank you, Kathy, for sharing your experience! I'm glad to know you appreciated the coverage and rates we offer. It's wonderful to hear that our customer service met your expectations. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Kelly Hanners

Kelly Hanners

May 23, 2025

5  out of  5
rating by Kelly Hanners
"Jaron and his associates have always been very helpful with all of our insurance endeavors! They are quick to return phone calls and answer any questions we may have in a prompt manner. They are extremely knowledgeable and always seem to have our best interest at heart."
We responded:
"Thank you, Kelly, for your wonderful feedback! I'm glad to know that our team has been helpful with your insurance needs. We always strive to be prompt and knowledgeable, ensuring your best interests are our priority. If you ever have more questions or need assistance, feel free to reach out!"
Profile photo of MaKayla Morgan

MaKayla Morgan

May 22, 2025

5  out of  5
rating by MaKayla Morgan
"Zach was absolutely amazing. Very helpful and even educated me a bit!!"
We responded:
"Thank you, MaKayla! I'm glad to hear that Zach was able to assist you and provide some valuable insights. We appreciate your feedback and are here for any future questions or needs you might have."