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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Victoria Lynn Frye

January 17, 2025

5  out of  5
rating by Victoria Lynn Frye
"The best insurance office by far! Jaron, Chasity, and Rachel are always very helpful, kind and will answer any question you may have. We have gotten behind before and they were always understanding and easy to work with to get us caught back up. I have, and will continue to, recommend them to anyone that asks and is looking for insurance."
We responded:
"Thank you, Victoria, for your wonderful feedback! I'm happy to know that you find our office to be the best and that Chasity and Rachel have been helpful and kind. It's great to hear that we've been able to assist you during challenging times. Your recommendations mean a lot to us, and we're here whenever you need assistance or have questions. "
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Tina Williams

January 17, 2025

5  out of  5
rating by Tina Williams
"Thanks to all of the employees here. They are always patient with me if I'm behind on my payments. They always treat me professional and as a human being. I'd recommend them to anyone needing any insurance."
We responded:
"Thank you, Tina, for your wonderful feedback! I'm happy to know that our team has been able to provide you with patient and professional service. We truly value treating everyone with respect and understanding. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out!"
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Casey Grout

January 17, 2025

5  out of  5
rating by Casey Grout
"Chasity at Jaron’s office is beyond helpful with anything that I need! She goes above and beyond for our family whenever we need it!"
We responded:
"Thank you, Casey, for your wonderful feedback! I'm so happy to know that Chasity has been incredibly helpful and consistently goes above and beyond for your family. We truly appreciate having her as part of our team. If you ever need assistance in the future, feel free to reach out to our office. We're here to help!"
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Anthony James

January 17, 2025

1  out of  5
rating by Anthony James
"i have reached out to corporate. Chasity is beyond rude. Weird how it is only the 1 cash payment i made that is "missing" The resolution team is investigating. And i also reported you to corporate for slandering us online with dishonesty."
We responded:
"Anthony, we take pride in our customer service. I have personally met with you and your wife over the years on at least one occasion. The cash payment you are referring to was applied to your account on 5/20/2024. We offered to meet with you in person again to go line by line through this billing issue. Insted you have decided to leave multiple bad reviews from various accounts. I hope that things get better for you and your wife in the future. Best wishes. "
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Jodi Collier

January 17, 2025

1  out of  5
rating by Jodi Collier
"terrible business and rude people especially chasity. system always down. Make sure you keep your receipts. this is a response to that. I have escalated this to the resolution team. we paid our bills. my wife got 50,000 views on her reviews last year alone. good luck. dishonest as heck"
We responded:
"I am so sorry that you feel that way. We have tried to work with you and your husband for weeks on your bill. Unfortunately when a bill is paid late repeatedly the system doesn't allow for adjustments until the account is in good standing. I personally explained this to your husband earlier this week. I am sorry you felt like Chasity was rude, but she spent a lot of time working on your account and explaining the situation. I wish you the best and I hope you and your husband find a company that meets your needs. "
Profile photo of Jodi Collier

Jodi Collier

January 17, 2025

1  out of  5
rating by Jodi Collier
"If I could leave 0 stars I would. This office had been the absolute worst experience ever with insurance. From the horrible customer service to the accusations that I didn't pay my bill and everything in-between. Save yourself the nightmare that is this office and some money!"
We responded:
"Jodi, as I replied in your previous review we have worked hard for you and your husband for years. I am not sure why you are leaving multiple reviews with different accounts in an effort to bring down a local small business that employs multiple local people. When I spoke with your husband earlier this week I explained the current billing situation. I am sorry we couldn't give you the answer you wanted but we definitely tried our best and spent a lot of time trying to resolve the situation. I wish you the best. "
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Patrick Stanley (Patncarla1)

January 15, 2025

5  out of  5
rating by Patrick Stanley (Patncarla1)
"Zach was the agent I have been working with. With my changing work schedule we stayed informed on the process. Took me longer to get it completed and was on me. Zach was very patient. Than I threw a curve. Upgraded wife vehicle. Quote redo. Zach never blinked a eye. Zach with his diligence is saving me over $250 for 6 month policy. on 2 vehicles, motorcycle and Home Owner's insurance. I highly recommend this agent if you want to save your self your hard earned money. Thank you Zach"
We responded:
"Thank you, Patrick, for sharing your experience! I'm glad to hear that Zach was able to assist you so effectively, even with your busy schedule and the changes you made. It's wonderful that his patience and diligence resulted in significant savings for you. Your recommendation means a lot to us. If you have any further questions or need assistance, feel free to reach out to our office anytime."
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Theresa Slemp

December 26, 2024

5  out of  5
rating by Theresa Slemp
"Efficient and personable. Every person we met in the office was friendly and cheerful. Jaron took the time to explain everything to us in an easy to comprehend way."
We responded:
"Thank you, Theresa, for sharing your experience! I'm glad to know that our team made you feel welcome and that I could explain everything clearly. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
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Trippy Kyra

December 12, 2024

5  out of  5
rating by Trippy Kyra
"Jaron is absolutely fantastic. He got me a great rate. Very kind, Very thorough, Very informative, Very caring. All around a great guy and he met my needs to the highest standard possible. Thank you JARON!! :))"
We responded:
"Thank you, Kyra! I'm glad I could assist you and secure a great rate. Your satisfaction is important to me, and I'm grateful for your feedback. If you have any questions or need further help, feel free to reach out anytime."
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Kelli Gaines

December 5, 2024

5  out of  5
rating by Kelli Gaines
"So far so good! I just switched over from Progressive. Zac Fleenor was extremely helpful and gave me a rate I simply couldn't pass up! I couldn't afford both auto & renters insurance so i only had auto. If the home i lived in were to be destroyed my children and i would be left with nothing. Now, for only a few dollars more than what I was paying before, I have BOTH car AND renters insurance!!! And some extra peace of mind😌Thanks Zac for helping me get what my family needs at an affordable price!! God bless you!!! Merry Christmas & Happy New Year to you and yours! Remember that Jesus is the reason for the season!!!😇☃️🎄🎁"
We responded:
"Kelli, thank you for sharing your experience! I'm glad Zac was able to assist you in finding a rate that works for you and your family. It's wonderful to know that you now have insurance, providing that extra peace of mind. Your kind words mean a lot to us. Merry Christmas and Happy New Year to you and your family! If you need anything else, our office is here to help."
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Olivia Dennison

December 5, 2024

5  out of  5
rating by Olivia Dennison
"Zach was super attentive and helpful with getting our home and auto bundled when we closed on our first house. He found us the best rate and explained everything super well! Great experience."
We responded:
"Olivia, thank you for your wonderful review! I'm glad Zach was able to assist you with bundling your insurance during such an important milestone. It's great to know he provided clear explanations and found you a great rate. We're grateful for your trust and are here for any future needs or questions you might have."
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Nicholas Fillers

November 20, 2024

5  out of  5
rating by Nicholas Fillers
"I was apprehensive at the thought of a policy review based on my past experiences with other agents. Jaron and his team, however, made me feel heard and valued as a customer. Jaron was able to clearly explain my coverages to me and spoke using real world words instead of words only known in the insurance industry. Overall, I was relieved and happy with my visit when I left having learned what coverage I had instead of just seeing numbers on paper."
We responded:
"Nicholas, thank you for sharing your experience! I'm glad our team could make you feel heard and valued. It's important to us that our customers understand their coverages clearly, and I'm happy we could explain everything in a straightforward way. If you have any more questions or need further assistance, don't hesitate to reach out. - Jaron Snoeyenbos - State Farm Insurance Agent, Greeneville, TN"
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James Bohannon

November 5, 2024

5  out of  5
rating by James Bohannon
"Jaron and his staff were very welcoming very knowledgeable and professional"
We responded:
"James, thank you for your wonderful review! I'm glad to hear that you found our team welcoming, knowledgeable, and professional. We strive to provide the best service possible and appreciate your kind words. If you ever need further assistance, don't hesitate to reach out. - Jaron Snoeyenbos - State Farm Insurance Agent, Greeneville, TN"
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Seaton Carter

November 4, 2024

5  out of  5
rating by Seaton Carter
"Mr. Snoeyenbos is very kind, genuine, and extremely helpful. Calls are returned in a timely manner, and the staff members are very nice and polite. I highly recommend!"
We responded:
"Seaton, thank you so much for your kind words and recommendation! I'm glad you found our service helpful and timely. It's wonderful to know that our staff's politeness and professionalism made a positive impression on you. If you ever need further assistance, don't hesitate to reach out. - Jaron Snoeyenbos - State Farm Insurance Agent, Greeneville, TN"
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Margaret Roberts

October 28, 2024

5  out of  5
rating by Margaret Roberts
"The staff is very friendly. They take time getting to know their clients and personalizing our policies just for their clients. I would recommend them for anyone and everyone."
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Tyler

October 28, 2024

5  out of  5
rating by Tyler
"Very helpful, thorough, and respectful of your time"
We responded:
"Tyler, thank you for your wonderful review! I'm glad to know you found our service helpful, thorough, and respectful of your time. We always strive to provide the best experience for our clients. If you ever need further assistance, don't hesitate to reach out. - Jaron Snoeyenbos - State Farm Insurance Agent, Greeneville, TN"
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Brian Steven

October 28, 2024

5  out of  5
rating by Brian Steven
"Jaron Snoeyenbos and the entire State Farm team did an outstanding job on our recent claim. Jaron provided important information and kept us informed throughout the process, while our claim adjuster worked hard to ensure we received the full benefits allowed by our coverage. The process was hassle free. We appreciate the support from Jaron and State Farm during this difficult time."
We responded:
"Brian, thank you so much for your kind words! I'm glad to hear that our team was able to make the claim process hassle-free for you. We truly appreciate your trust in us and are always here to assist with any future needs! - Jaron Snoeyenbos - State Farm Insurance Agent, Greeneville, TN"
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JODI BENSON

October 16, 2024

5  out of  5
rating by JODI BENSON
"Had the best experience ever with an insurance company. Welcomed me and the whole staff was friendly. I would recommend Jaron and staff. You will not be disappointed"
We responded:
"Jodi, thank you so much for your wonderful review! I'm glad you had such a positive experience with our team. We strive to create a welcoming and friendly environment for everyone who walks through our doors. Your recommendation means a lot to us. If you ever need anything in the future, don't hesitate to reach out. - Jaron Snoeyenbos - State Farm Insurance Agent, Greeneville, TN"
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Donald Harmon

September 18, 2024

5  out of  5
rating by Donald Harmon
"State Farm rep Jaron did a great job guiding and helping me and my family through the entire process! 10/10 would recommend!"
We responded:
"Donald, I'm glad we could assist you and your family through the process! Your recommendation means a lot to us. If you ever need anything in the future, don't hesitate to reach out. - Jaron Snoeyenbos - State Farm Insurance Agent, Greeneville, TN"
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Micheal Masoner

September 17, 2024

5  out of  5
rating by Micheal Masoner
"The quality of the service was top-notch, exceeding my expectations"
We responded:
"Micheal, Thank you for your wonderful review! I'm glad our service exceeded your expectations. Your satisfaction is our priority, and it's great to know we delivered. If you ever need further assistance, don't hesitate to reach out. - Jaron Snoeyenbos - State Farm Insurance Agent, Greeneville, TN"
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Austin Allen

September 17, 2024

5  out of  5
rating by Austin Allen
"Very easy to work with. Highly recommend for anyone looking for insurance."
We responded:
"Austin, thank you for your kind words! I'm glad to hear you found our services easy to work with. We appreciate your recommendation and are always here to help with any of your insurance needs. - Jaron Snoeyenbos - State Farm Insurance Agent, Greeneville, TN"
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Sandra Ricker

September 16, 2024

5  out of  5
rating by Sandra Ricker
"Met with Jaron this morning after many attempts to meet him (not his fault) got to review our home policy & vehicle policy & discovered we needed to make some changes after discussing our current ones. Jaron was very helpful & professional from beginning to end."
We responded:
"Sandra, thank you for taking the time to share your experience. I'm glad we finally got the chance to meet and review your home and auto policies together. It's great to know that you found the discussion helpful and professional. If you have any more questions or need further assistance, don't hesitate to reach out. - Jaron Snoeyenbos - State Farm Insurance Agent, Greeneville, TN"
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mike hunter

September 10, 2024

5  out of  5
rating by mike hunter
"It was a no pressure review of my policies. A very good review and experience."
We responded:
"Mike, thank you for your positive review! I'm glad you had a good experience with your policy review. If you have any further questions or need assistance in the future, feel free to reach out. - Jaron Snoeyenbos - State Farm Insurance Agent, Greeneville, TN"
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Antonie van Niekrk

August 29, 2024

5  out of  5
rating by Antonie van Niekrk
"Reviewed my policy with Jaron, it felt like he was straight forward and open book with me. I was not pushed to increase or change anything."
We responded:
"Antonie, thank you for your positive feedback! I'm glad you felt the review of your policy was straightforward and transparent. It's important to us that you never feel pressured to make changes. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Jaron Snoeyenbos - State Farm Insurance Agent, Greeneville, TN"
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Marshia Waddell

August 19, 2024

4  out of  5
rating by Marshia Waddell
"First meeting with Jarod and I walked away quite impressed with his insurance knowledge and professional approach."
We responded:
"Marshia, thank you for your positive feedback. I'm glad you were impressed with my insurance knowledge and professional approach. If you have any further questions or need assistance, please feel free to reach out. - Jaron Snoeyenbos - State Farm Insurance Agent, Greeneville, TN"